2/15/2013 Friday
We met ombudsman at mom’s room at 3:30.
Before the meeting when we arrived we discovered that NO ONE was taking care of her dentures AGAIN. They did not pass on the instructions from the dentist (2/13) to the next shift. This is the third or fourth time we have personally had to fill the staff in about what the dentist ordered. Anne overheard me ask the nurse when did she stat her shift and how could she not know? It was 4:00 and she had started at 2:00.
Before the meeting when we arrived we discovered that NO ONE was taking care of her dentures AGAIN. They did not pass on the instructions from the dentist (2/13) to the next shift. This is the third or fourth time we have personally had to fill the staff in about what the dentist ordered. Anne overheard me ask the nurse when did she stat her shift and how could she not know? It was 4:00 and she had started at 2:00.
We were on our way out and we met with Gloria and told her too. Anne had
stated she would put it the notes on 2/14 during the impromptu meeting we had
about signing the termination papers.
Gloria agreed it should not occur and she would handle it, yet here we
are on Saturday still telling the staff what the orders are.
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